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Reef Fly & Cruise Combo - Down Under Cruise & Dive

Reviews (2)

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Service rating:

Everything was great they dealt with weather circumstances easily!

Product rating:

Reviewed 07-Feb-2017

Service rating:

The helicopter ride was fantastic and the staff on the part of the tour were very professional and informative. Cannot speak highly enough of the helicopter ride- amazing!!
The snorkelling was very unorgansied. Our guide was very vague and unprofessional. It appeared very disorganised. Online when i booked it said we would have 2 hours snorkelling but we only had 1.5hours. The snorkelling gear did not appear to get cleaned in between different people using it, which is disgusting. The snorkelling itself was fantastic. We were taken to a lovely reef and left to explore. There were so much to see! The lunch portion was a fairly average BBQ, which is fine but i dont think it was worth what we paid for it. The return cruise was very rough but it was quite a windy day.

Product rating:

Overall it just scraped a good. Mainly because the sights of the barrier reef are fantastic and cant be "messed up". The service on the snorkelling and the cruise was very poor, but cannot speak highly enough of the helicopter ride and their staff. They did a great job.

Reviewed 15-Sep-2015

Reply from Everything Travel Group

Thanks for taking the time to offer your feedback and I'm glad to hear you enjoyed the Helicopter flight, it's truly spectacular isn't it! I'm very sorry that you didn't have the best experience on board the boat and that you only managed to get in 90 minutes snorkelling out at the reef. I have passed your comments on to the manager of Downunder Dive, the company that operates the Osprey reef boat, and I'll forward on any reply he comes back with. We take customer feedback very seriously as it helps us maintain the high quality of the tours and activities we list on our website. Thanks again for your feedback.

Callum Goodall
Everything Travel

Posted 15-Sep-2015

Latest Questions about Reef Fly & Cruise Combo - Down Under Cruise & Dive

Where do you leave from and return to exactly?


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Any seats available for 30 Dec for the half day tour?

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