• Autumn  /  6:51pm

Reef Boat Day Trip - Down Under Cruise & Dive

Evolution - Full Day Great Barrier Reef Cruise

    Genuine Customer Reviews powered by Feefo

    Service rating:

    War ganz cool

    Product rating:

    War ok ganz gut kann weiterempfehlen

    Reviewed 10-Feb-2023

    Service rating:

    Helpful with changing bookings.

    Product rating:

    Fun and easy going crew. All helpful

    Reviewed 04-Jan-2022

    Reply from Everything Travel Group

    Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you enjoyed your reef boat experience. Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group

    Posted 05-Jan-2022

    Service rating:

    I waa very happy with my booking and I enjoyed my day. I only regret that I could not do scuba dive because of helath issues I was not allowed to do. I requested refund as we had to pay in advance for dive but it was denied saying we need to do our research if that anything could stop us diving before making booking.

    Product rating:

    Paid for dives but could not do it and did not get redund.

    Reviewed 08-Nov-2019

    Service rating:

    The snorkeling was amazing 🙌🏼

    Product rating:

    Perfect day out, would definitely do it again

    Reviewed 19-Mar-2019

    Service rating:

    Super helpful in purchasing my tour and answering questions. Really prompt replies.

    Product rating:

    Overall, had a great time. Saw a shark and a turtle. Had some special items for vegetarians. Boat wasn't too crowded when we went. Staff was friendly and equipment was good. 👌

    Reviewed 17-Mar-2019

    Service rating:

    The trip was absolutely amazing. The only disappointment was not being able to get clearance to dive. Understandable answer but took all day to get a "no", that's what was disappointing.
    All told it was,a great day. Snorkelling is fantastic out here. Reef fish are countless. Coral shapes and colours are mostly pretty good. Some obviously broken by tourists standing on the coral.

    Reviewed 25-Apr-2018

    Service rating:

    The trip was excellent & the staff very knowledgeable, friendly & helpful. I would certainly use them again for my next trip.

    Product rating:

    Excellent staff, very knowledgeable.

    Reviewed 14-Dec-2017

    Service rating:

    Booking was easy, the excursions were great

    Product rating:

    The entire crew was wonderful! Friendly, funny, professional. Beautiful yacht. Made me feel comfortable doing dives.

    Reviewed 16-May-2017

    Service rating:

    ..

    Product rating:

    Reviewed 30-May-2016

    Service rating:

    Booking was easy! Smooth process and had a great day.

    Product rating:

    Staff were hilarious and super friendly! Had an amazing time

    Reviewed 15-May-2016

    Service rating:

    very efficient and good customer service

    Product rating:

    very good trip. thanks

    Reviewed 25-Apr-2016

    Service rating:

    Very good

    Product rating:

    Staffs are professional and friendly. Everything was awesome,good service, well organised

    Reviewed 22-Apr-2016

    Service rating:

    Very good communications however, would prefer not to have to wait until opening hours to get confirmation especially as when on holiday, wifi opportunities are not as great as when at home unless I pay exorbitant roaming charges

    Product rating:

    Well organised, polite and highly trained crew, would recommend this company for the Great Barrier Reef experience

    Reviewed 06-Apr-2016

    Service rating:

    Communication and follow up was good would use this again

    Product rating:

    excellent day fabulous boat and a real great crew, very professional highly recommend this tour

    Reviewed 19-Mar-2016

    Service rating:

    over my expectation

    Product rating:

    friendly staffs & excellent instructors

    Reviewed 14-Feb-2016

    Service rating:

    Easy to book, good information on the site

    Product rating:

    Well organized with good equipment and food. I really appreciated that they had wetsuits for hire, otherwise i would have burnt to a crisp! Nice locations - got to see a turtle, small shark and a giant clam, amongst many fish and corals. Staff were generally friendly, except the girl at the bar. All in all, thank you for a lovely day out!

    Reviewed 26-Aug-2015

    Service rating:

    responsive

    Product rating:

    well organized

    Reviewed 30-Mar-2015

    Service rating:

    The telephone lady told me that there would be children's wetsuits available on board but there weren't.

    Product rating:

    There weren't any child sized wetsuits available. I'd been told over the telephone that there would be.

    Reviewed 05-Oct-2014

    Service rating:

    Perfect management and staff and nice food

    Product rating:

    Excellent

    Reviewed 17-Aug-2013

    Reply from Customer

    Good thanks

    Posted 17-Aug-2013

    Service rating:

    I just still not yet got my refund of the cancelled skydiving tour.

    The day before the trip, I was told that the boat had some problems and I had to cancel it. I was shocked n felt like "What? Cancelled again?" Finally the girl who called me helped me transfer to another boat "Passion of Paradise" and I had a good time on that tour.

    Reviewed 29-May-2013

    Reply from Everything Travel Group

    Hi Ting. Sorry to hear your skydive was eventually cancelled and that you had to wait around all day. That must have been very frustrating for you. Your refund was processed immediately on the day your skydive was cancelled. This may take up to 5 days to appear in your bank account. Thanks for taking the time to offer your feedback and we will be sure to pass your comments in regards to the poor communication on to the team at the Australia Skydive Company.

    Callum Goodall
    Everything Travel Group

    Posted 30-May-2013

    Service rating:

    I emailed my thanks for your great staff, and my whole day experience 06/03/2013

    Product rating:

    best day out ever. see my email to you dated 06/03/2013

    Reviewed 19-Mar-2013

    Latest Questions about Reef Boat Day Trip - Down Under Cruise & Dive

    Hi,

    Can you please explain the cancellation policy?

    Thank you.
    Michaela

    0 comments - Post a Comment

    Hi,
    Im looking at doing a dive trip in June. Im an advanced open water diver. Can I use my own regs and BC on the trip or do I need to use yours

    Comments

    You certainly can bring any of your own equipment along to use and just make sure you remember your certification card!

    Comment by: Shelley- Everything Travel Group on 15th May 19 at 16:34

    1 comment - Post a Comment

    Hi Guys, does the price includes use of the wet suite?

    Comments

    The water temperature in Cairns is very warm so you most probably wont need a wetsuit when diving. If you decide to hire one then the cost is $10 per person, payable on board the boat.

    Comment by: Everything Travel Group (Callum) on 19th Jun 16 at 13:05

    1 comment - Post a Comment

    Hi guys, Im open water certified. Is this fine with the depths you run at?

    Comments

    Yes that is absolutely fine. The Great Barrier Reef is relatively shallow, so an open water dive certification is all that is required to scuba dive at the reef. Typically the dives are less than 20 metres (60ft).

    Comment by: Everything Travel Group (Callum) on 10th May 16 at 09:45

    1 comment - Post a Comment

    How deep do you go on a typical beginners scuba dive? ( non certified)

    Comments

    Hi Amy, on an introductory dive with Downunder Dive you won't go any deeper than 10m. 

    Comment by: Everything Travel Group (Belinda) on 22nd Jun 15 at 10:24

    1 comment - Post a Comment

    do you take walk ons or require bookings?

    Comments

    Hi Rachel. It is possible to turn up on the day and get on board the Downunder Dive Osprey reef boat however the boat is often booked up several days in advance so I would definitely recommend booking in advance. Can I ask what date you are thinking of booking for? If you do book with us and then decide you wish to change the date then simply contact us by phone or email and we can change your booking for you.

    Comment by: Everything Travel Group (Callum) on 19th Aug 14 at 09:43

    1 comment - Post a Comment

    If we do the intro scuba dive lesson and enjoy it can we book another dive on the day? My daughter will be 12 and confident snorkelling is she able to dive?

    Comments

    Hi Alison, yes if you enjoy the intro dive with Downunder Dive on the day then you can purchase another dive onboard the boat on the day. The minimum age for scuba diving is 12 so yes your daughter is eligible to dive.

    Comment by: Everything Travel Group (Belinda) on 26th Jun 14 at 10:46

    1 comment - Post a Comment

    Im looking for a Scuba Dive but haven't got any diving experience at all. What suits the best for me and how much does it cost. Is there anything on special at the moment if we arrive there in next 2 days. Thanks.

    Comments

    Hi Durga. The intro dive package would be perfect for you. It offers you an opportunity to try scuba diving under supervision without the need for a scuba diving licence. There is a special on at the moment for $209 and there is space tomorrow or Thursday but spots are filling up. Alternatively, there is a special combo package called the Get High package which includes the intro diving and also a scenic helicopter flight out at the reef. The cost for this is $259, so its only $50 more than the the normal intro dive package plus you get a helicopter flight. This combo is fully booked for tomorrow (26th March) however there are a few spaces left on the 27th and 28th.

    Comment by: Everything Travel Group (Callum) on 25th Mar 14 at 11:36

    1 comment - Post a Comment

    Hi, we have booked the introductory diving to great barrier reef on 21st July. We have a question about short-sighted. Any equipment or method you recommend to solve this matter underwater?
    voucher ID: 4361
    opeartor booking ID: 572177

    Comments

    Hi Yiu. Yes there are prescription goggles available on board all the Great Barrier Reef boats that depart Cairns marina. You can actually speak to the crew before you get on board and they can try and find a prescription mask that works for you. Have a great day out on the reef!

    Comment by: Everything Travel Group (Callum) on 17th Jul 13 at 15:12

    1 comment - Post a Comment

    Hi

    Will be travelling to cairns in early may from Wales in the uk. Is there room on this trip for 4 adults. 2 non swimmers 1 for snorkelling and 1 for 3 dives on 11th may

    Thx

    0 comments - Post a Comment

    Do you offer transfers from Port Douglas?

    Comments

    Hi Me,

    Unfortunately Downunder Dive do not offer transport from Port Douglas. It's 50 minutes from the Reef Fleet Terminal in Cairns to Port Douglas. Your best option is to grab a shuttle bus, however the only challenge you might have is finding one that leave early enough that will have you at the Reef Fleet Terminal by 7:30am for cheek in and registration.

    If this does not suit, then there are great boats heading to the Reef from Port Douglas, click here to see a list - Port Douglas Things To Do

    Comment by: Everything Travel Group (Nigel) on 17th Feb 13 at 10:50

    1 comment - Post a Comment

    Hi there,

    Regarding the 2 dives Special AUD$204.00 (was AUD$239.00), does this mean 2 adults price? also do I have to book in advance? Could people who has limited swimming ability dive?

    Thanks

    Comments

    Hi Brad, the price is for 1 adult to do 2 dives. There is options to do 1, 2 or 3 dives but the prices are per adult. Yes, it is definitely recommended to book in advance as the Downunder Dive trip is very popular and does book out days in advance. You need to be able to swim confidently to be able to dive. 

    Comment by: Everything Travel Group (Belinda) on 9th Jan 13 at 14:04

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    Is a wetsuit provided for snorkelling?How cold is the water at the reefs?
    Thanks

    Comments

    Hi Erwin. You can hire a wetsuit on board any of the reef boats that depart Cairns for under $10 but to be honest the water is warm all year and you wont need one.

    Comment by: Everything Travel Group (Callum) on 27th Nov 12 at 13:45

    1 comment - Post a Comment

    How many people does the Downunder Dive boat take?

    Comments

    Hi Courtenay, Downunder Dive carries a maximum of 100 passengers. 

    Comment by: Everything Travel Group (Belinda) on 12th Nov 12 at 13:34

    1 comment - Post a Comment

    Are transfers from our accommodation included in the Downunder Dive Reef boat trip?

    Comments

    Hi Shelley, transfers can be arranged for $12 per person from central Cairns accommodation or $17 per person from Northern beaches. This cost is payable direct to the bus driver on the day when you are collected. If you are wanting transfers please let us know at the time of booking. 

    Comment by: Everything Travel Group (Belinda) on 24th Oct 12 at 15:12

    1 comment - Post a Comment

    Hi! 5 of us will be stopping over at cairns for 3 days in nov. Is it possible for us to get the 'Get-high' package at the special price if we book now for nov? Wld deeeply appreciate it if the offer can be extended to us for our trip to australia in nov! :)
    Hope to hear from you soon and God bless!

    Comments

    Hi Cindy,

    We would love to be able to extend this special price through until November however in order to get this deal you need to have gone on the boat by the end of the end of August. This is a great trip and at that time of the year you will find there are not many specials in the market.

    Regards,

    Nigel

    Comment by: Everything Travel Group (Nigel) on 11th Aug 12 at 17:14

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    Hi! Just to check is the 'cruise snorkel dive heli' special valid if i book now for november?

    Hope to hear from you soon and have a good day! :D

    Cheers,
    xinyi

    Comments

    Hi Xinyi,

    I'm sorry the special is only valid for people doing the trip up until the end of August.

    Kind regards,

    Nigel

    Comment by: Everything Travel Group (Nigel) on 10th Aug 12 at 18:44

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    We will be passing thru Cairns in during last 2 weeks of march 2013 Is March a good time to dive there Here in US March is real unsettled as to weather Thanks

    Comments

    Hi J, March is coming to the end of the rainy season in Cairns and the end of Summer. The most ideal time to be in Cairns with settled weather is between May and October however diving is carried out all year on the Great Barrier Reef and trips with Downunder Dive are very rarely cancelled so you can still dive in March.

    Comment by: Everything Travel Group (Belinda) on 11th Jul 12 at 13:55

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    With the 139 price for the Cruise & Intro Dive,
    does that also include snorkelling? Onboard, will we have to pay anything extra for the dive?

    Also, what other things will we have to pay for not include in that price? (ie- wetsuit, levy, etc)?
    And how much do they cost?

    Thanks!

    Comments

    Hi Keanna, yes the current intro dive special price for $139 on board Downunder Dive does include snorkelling. You will not have to pay anything extra on board for the dive itself but you will need to pay a $20 per person Environmental Management Fee on the day and also a $10 wetsuit hire fee if you are wanting one.

    Comment by: Everything Travel Group (Belinda) on 25th May 12 at 17:43

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    Hi, i am looking to take a trip to cairns in april. do the prices for scuba include wetsuits, and are there prescription masks available?
    thanks

    Comments

    Hi Rob. Yes the prices for the Down Under Dive reef trip from Cairns do include wetsuits although you probably wont need them as the water is warm all year. There are prescription masks available.

    Comment by: Everything Travel Group (Callum) on 12th Mar 12 at 18:59

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