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Green Island Full Day Reef Cruise - Big Cat

Reviews (15)

    Genuine Customer Reviews powered by Feefo

    Service rating:

    The tour was fantastic out to green island, we also had plenty of time to go to the beach and have a swim and then finished our day on the glass bottom boat which was an awesome experience. Had a great trip back to cairns to finish the day. All staff were very friendly and helpful. Highly recommend this day tour.

    Product rating:

    Was a Fantastic experience. We enjoyed the trip out to greens island, spending time at the beach and doing our glass bottom boat tour and all the staff were outstanding!

    Reviewed 19-Apr-2022

    Service rating:

    The weather turned bad ended up staying in the BIG CAT after our semi sub and GBB trip, aside from that everything was fantastic.

    Product rating:

    This was our first family holiday. The weather turned bad but thankfully it happened after our GBB and semi sub activities 😀 half of the day we stayed inside the BIG CAT and haven’t got the change to explore the island as we were planning to, aside from that everything was fantastic, the staff were awesome and the food was a yum ❤️😁

    Reviewed 11-Jan-2020

    Reply from Everything Travel Group

    Thank you so much for your feedback. We really appreciate you taking the time to tell us about your experience. The weather can sometimes be very unpredictable. We are glad that enjoyed your tour though!

    Posted 12-Jan-2020

    Reply from Everything Travel Group

    Thank you so much for your feedback. We really appreciate you taking the time to tell us about your experience. The weather can sometimes be very unpredictable. We are glad that you enjoyed the rest of your tour though!

    Posted 12-Jan-2020

    Service rating:

    They did everything right and we had a wonderful day!

    Product rating:

    Everything was as described. A full day of exciting activities

    Reviewed 11-Aug-2019

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    Efficient and helpful. I would buy from them again

    Product rating:

    Had a wonderful day. Food for the lunch was plentiful and tasty. Glass bottom boat presentation very well done. The swimming and island facilities excellent. Children did not want to leave. Excellent

    Reviewed 17-Sep-2018

    Service rating:

    We had an amazing day out snorkeling was a wonder and we also went on the glass bottom boat in the afternoon and we managed to glimpse a turtle.
    Thank you.

    Product rating:

    We felt like VIPs from the moment we boarded the boat for a whole day experience. We were so glad we went for the day.

    Reviewed 07-Aug-2018

    Service rating:

    It was all organized by my daughter, but we had a great day and pick up and drop off went very smoothly

    Reviewed 02-Aug-2018

    Service rating:

    During our stay in Cairns I wanted to do a glassbottom boat tour with my wife and some snorkling myself. Given the fact that my wife uses a wheelchair, I was not able to find a feasible option myself. So I used the chat function on their website, first from home (Netherlands) as well as after our arrival in Cairns and chatted with Alicia.
    She went well beyond the extra mile to find a suitable solution and proved to be extremely patient, helpful and friendly in answering all our questions. She even contacted the cruise operator and asked them for pictures of various situations on board of the ship, thus enabling us to assess these situations and make our decision.
    Bottom line: the cruise was a tremendous success, we had a wonderful day and an unforgettable experience!
    Many thanks again to Alicia and to all the friendly staff aboard the Big Cat for their support, you guys were awesome!!!

    Product rating:

    If it were only for the snorkling, I'd probably go for an operator who'd take me to the outer reef next time. I found Green Island a little disappointing as reef and fish were concerned.
    However the friendly staff on the Big Cat went to great length to accommodate our special needs and wishes so that the overall experience for my wife and me was amazing!
    Thank you guys for making this possible!!!

    Reviewed 19-Sep-2017

    Reply from Everything Travel Group

    Heya Ruud, Thanks so much for your fantastic review we really appreciate it. We had one happy team when we heard back from you, it reminds us why our job is so worthwhile! It really was no trouble at all and i am so glad to hear the day was as much of a success as i hoped it would be. Warm regards, Alicia.

    Posted 19-Sep-2017

    Reply from Customer

    Thnx for your feedback on my feedback!
    I'm afraid I have forgotten to mention one point in my review. And this remark is directly to be addressed to Mr. Callum Goodall:
    My wife would like to advise you that in her opinion Ms Alicia Coyne has deserved an immediate pay raise!!!
    And although I do not always agree with my wife, this time I fully support and second her recommendation!

    Posted 19-Sep-2017

    Reply from Everything Travel Group

    Thanks for this honest feedback Ruud, certainly something for us to bare in mind for future avid snorkellers! Its super to hear the guys on Big Cat were so accommodating as we do normally recommend these guys. Alicia

    Posted 19-Sep-2017

    Service rating:

    The day was perfect, staff very professional and more than happy to help out.

    Product rating:

    A totally enjoyable day out for our family.

    Reviewed 15-Sep-2017

    Reply from Everything Travel Group

    We certainly are always happy to help out :) Thanks for the review Brian glad it was a success. Warm regards, Alicia.

    Posted 19-Sep-2017

    Service rating:

    Use of their email system during business hours was prompt and efficient. I booked late and our initial dates were fully booked. It was quick and easy to change days with their email.

    Product rating:

    The buffet lunch is excellent. The walk around the island is beautiful. The kids loved the zoo on the island and the crocodiles, however the entry fee is overpriced for the 10 minutes that the show is on for. A great day relaxing and swimming on the beach.

    Reviewed 23-Jul-2016

    Service rating:

    Great people

    Product rating:

    Saw lots

    Reviewed 18-Nov-2015

    Service rating:

    Good discount from booking two together.

    Product rating:

    Did the glass bottom boat tour which was excellent and saw turtles. Didn't dosnorkelling but think we'd have been disappointed if we had as the snorkelling areas weren't great and couldn't go far enough out to seeanything good, glad we didthat on another tour to the outer reef.

    Reviewed 29-Jun-2015

    Service rating:

    Easy and responsive

    Product rating:

    Great trip, well organised.

    Reviewed 10-Feb-2015

    Service rating:

    Excellent

    Product rating:

    Excellent

    Reviewed 05-Oct-2014

    Service rating:

    exellent from pick up to drop off. amazing

    Product rating:

    exellent day. loved it all

    Reviewed 10-Feb-2014

    Reply from Customer

    Very good service. will def use again. always apprehensive about booking from uk but was really pleased with how smoothly trips went . everyone very helpful and cheerful. making things even more fun. thankyou

    Posted 10-Feb-2014

    Everything Travel Group Review

    Green Island is the perfect location for those who prefer to be land based rather than doing an outer reef trip where you spend the entire day on a boat. After a quick 1 hour boat ride from Cairns you have 5 hours to spend on Green Island either relaxing on the beach, snorkelling or taking part in one of the many optional activities. You can also do a flight over to Green Island on board a Seaplane

    Suggestions: If you dont have a full day then book either a morning or afternoon half day Cairns tour to Green Island.

      Value for Money

      Wow Factor

      Fun Factor

    Reviewed 7 Feb 2012 by Everything Travel Group (Nigel)

    Latest Questions about Green Island Full Day Reef Cruise - Big Cat

    [Urgent] Dear Reservation Team,
    I am Carina from Colombi Travel. Established in the year 2007, Colombi Travel is a Tour Operator, and one of the top companies in Latin America, accredited by International Air Transport Association (IATA) through code 57600340, specializing in luxury trips, offering vacations, private tours, and small groups for destinations around the world.
    I am reaching out to inquire about the net rates of tickets for the upcoming tour:

    Date: July 21, 2023

    0 comments - Post a Comment

    > Dear Reservation Team,
    I am Carina from Colombi Travel. Established in the year 2007, Colombi Travel is a Tour Operator, and one of the top companies in Latin America, accredited by International Air Transport Association (IATA) through code 57600340, specializing in luxury trips, offering vacations, private tours, and small groups for destinations around the world.
    I am reaching out to inquire about the net rates of tickets for the upcoming tour:

    Date: July 21, 2023

    0 comments - Post a Comment

    Dear Reservation Team,
    I am Carina from Colombi Travel. Established in the year 2007, Colombi Travel is a Tour Operator, and one of the top companies in Latin America, accredited by International Air Transport Association (IATA) through code 57600340, specializing in luxury trips, offering vacations, private tours, and small groups for destinations around the world.
    I am reaching out to inquire about the net rates of tickets for the upcoming tour:

    Date: July 21, 2023

    0 comments - Post a Comment

    Hi, my children are too young to snorkel (ages 5 & 3), so we'd like to do the glassbottom boat tour and the semisubmersible add-on. Is there a specific time for the semisubmersible? and how many people can it fit?
    Thanks

    Comments

    The semi submersible is a fantastic extra to your Green Island experience. This vessel seats 27 passengers and cruises for approx 30 minutes. When you make a booking for your Green Island cruise, you will receive a boarding pass stating your allocated time to do the semi-submersible.

    Comment by: etg on 2nd Feb 23 at 12:07

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    Are morning and afternoon teas included in the price of $105 or EXTRA?

    Comments

    There is no food or drink included in this activity however you can purchase the lunch option for an adult (AUD$28.00) or child ((4-14yrs) AUD$14.00) or soft drinks & alcoholic beverages can be purchased on board from the licensed bar

    Comment by: Kalena- ETG on 2nd Oct 22 at 15:59

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    My family of 4 would like to do this tour. 3 of us can swim and would like to snorkel, but 1 can’t and could do the GBB. But we would like to do as much together as we can. I’m not sure how to add on things and how much these cost. Also we need to board our cruise ship which leaves at 6. It says approx return at 5. I just want to make sure we don’t miss our cruise boarding.

    Comments

    You can certainly book the snorkelling option for some of your group and the glass bottom boat for yourself. On the Green Island Full Day Tour, you will catch the ferry from Cairns and then disembark at Green Island. Here, you have plenty of time to relax on the beach while members of your group go snorkelling at their leisure. You can then join the 30 minute glass bottom boat tour, which departs from on-island, and rejoin your group afterwards.

    Comment by: etg on 5th Jul 22 at 17:51

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    Do you have stinger suits available?

    0 comments - Post a Comment

    if tour booked ahead, and day chosen not suitable for the tour, is cost refunded or an an alternative day be chosen

    Comments

    Hi J! Absolutely, if the operator cancels the tour due to weather, we will happily reschedule you or refund you

    Comment by: The Everything Travel Group (Sally) on 18th Apr 18 at 11:40

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    Can under 1 year olds go on this trip? thanks

    Comments

    Hi Alice, absolutely and children under 4 are free! The Big Cat vessel is pram friendly if you wanted to bring a pram along and there are boardwalks and pathways throughout the island that are suitable too

    Comment by: The Everything Travel Group (Sally) on 27th Feb 18 at 07:48

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    Hi,

    I just wondered if your lunch would cater to a vegan diet?

    Thanks

    Comments

    Heya. Yes it is a hot and cold buffet lunch so you can pick out foods which are suitable for your diet. There will be a few things such as the salads which are vegan.

    Comment by: Alicia - Everything Cairns on 3rd Feb 18 at 12:03

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    How far is your departure terminal from the Cairns Cruise Line Terminal? Is it possible to pre-book transfers directly between these two points?

    Comments

    Heya, So the reef fleet terminal (which is where you would meet for all of the boat trips out of Cairns) is a 8 min walk from the cruise line terminal in basically a straight line along the esplanade. If you want to have a quick check just google 'cairns cruise line terminal to cairns reef fleet terminal' it shows you how close it is. :)

    Comment by: Alicia - Everything Cairns on 23rd Sep 17 at 11:20

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    the pick up options are beach or hotel, what does it mean when you are picked up at the beach? is there parking by the beach pick up areas?

    Comments

    Heya, I am not sure where it says you can get picked up at the beach? It may do somewhere... however you can either get picked up from your central accommodation and dropped at the marina or make your own way to the marina! It is part of the main city so only a short walk for people staying centrally. Hope this helps!

    Comment by: Alicia - Everything New Zealand on 18th Aug 17 at 15:52

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    Hi, what is the difference between certified dive and introductory dive? Can I do both? Thanks.

    Comments

    Hi Meera, if you are certified diver it means you have your PADI dive certification ticket. If you haven't done a certified scuba dive course before then you will need to book the introductory dive which allows you to try out scuba diving under the watchful eye of a qualified guide when you are at Green Island.

    Comment by: Everything Travel Group (Belinda) on 9th Feb 16 at 08:50

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    can bring own snorkel and flippers??

    Comments

    Hi Callan,

    Yes you can bring your own flippers and snorkel.

    Thanks,

    Nigel

    Comment by: Everything Travel Group (Nigel) on 30th Jun 13 at 10:33

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    BOAT SNORKEL TRIPS EXTRA $38, IS THIS INCLUDED IN GREEN ISLAND REEF CRUISE FULL DAY OR IS IT AN EXTRA ACTIVITY? HOW DO I BOOK IT?

    Comments

    Hi Callan,

    The additonal boat snorkle trips are for people that want to be taken by boat from the island to the reef, this is an easier alternative to swiming out from the beach. It's simple an optional extra which you can choose.

    Thanks,

    Nigel

    Comment by: Everything Travel Group (Nigel) on 30th Jun 13 at 10:31

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    Hi, Would it be possible to try scuba diving on this tour with instructor and also snorkelling?

    Comments

    Hi Madeline. Yes you can certainly do the introductory diving on Green Island and there is plenty of time to give snorkelling a go as well. You spend about 5 hours on Green island so you wont be short of time. The diving can be booked once you get to the island so all you need to book before hand is the Cruise & Snorkel option via our website. 

    Comment by: Everything Travel Group (Callum) on 28th Jun 12 at 20:15

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    How long does it take to get to Green Island from Cairns?

    Comments

    Hi Shara. The trip to Green Island from Cairns on board Big Cat is around 1 hour (depending on weather and sea conditions). If you book the half day Green Island tour with Reef Rocket (operated by Big Cat Green Island) it only takes 45 minutes each way as its a smaller & faster boat.

    Comment by: Everything Travel Group (Callum) on 29th Feb 12 at 11:52

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    93%
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