Green Island Half Day Reef Cruise - Reef Rocket
Green Island Half Day Tour
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Genuine Customer Reviews powered by 
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We had a most enjoyable time, it wasa bit rough going over, but that was due to the weather but the staff took care of us all. The glass bottom boat and the semi submersible were really good. I would have no hesitation in recommending this company.
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I feel the Green Island half day Reef Tour was good value for money and would certainly recommend to friends and family.
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Everything was on schedule, the staff were professional and courteous.
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Everything was on schedule, the staff were professional and courteous.
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I thoroughly enjoyed our trip, next time would do the full day trip to allow more time there.
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I enjoyed trip. Think glass bottom tour could have been that bit longer.
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All OK as expected and gründlich service
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Shortly available and direct response
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Brilliant service, lots of information received the day before, so no doubts about how to get tickets, where to meet, time to go and time getting back etc. Very hard working crew on boat there, then amazing trip on glass bottom boat with a knowledgible driver, who was great. A good half day out.
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See previous answer. Great crew out and back, great driver on the glass boat. Great company to deal with regarding the booking, confirmation, tickets, information about departure place and time back. Good computer system.
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Could have advised there was a snorkeling tour
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Good value for money to see an island
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Helped me have a good experience for my short two days visit in Cairns. Thank you.
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Great, made my visit Cairns as a great experience👍
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Staff was really helpful and kind. Great people who love their jobs.
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Staff was really helpful and kind. Great people who love their jobs.
Even if you gave me money, I would not go there again. Up sales, side sales, money machine. On the island it smelled like a zoo. The food was great, again great people behind the bar. It felt like a theme park from the 90’s. Toilets could use an upgrade.
I think people should be able to cancel their tours if there is bad weather coming up. Puking Chinees people on the way to the island and on the way back. Seasickness pills are free, but for the water you pay...
A glass boat tour with hardly any fish or corals because of the bad weather. Allot of water coming in the boat and again puking people. I think it is better to cancel at a certain point, but we were unable to because of the 48hrs and no refund.
I think you could call this a tourist trap, it certainly was a waste of my time and money.
This form only accepts great reviews?
Reply from Everything Travel Group
Hey Tobias,
Thanks for the feedback, we like to hear about our customer's experiences whether they are good or bad. This helps us ensure that the products we list allow customers to have the best time. So we are very saddened to hear that you did not enjoy your trip to Green Island. As you have highlighted, you think that this platform only accepts great reviews, this is certainly not the case. We just work very hard to provide a great service and to list only the best experiences. Therefore we take this very seriously so have been in touch with Green Island to shed some light on your trip.
The operator has informed us they only ever cancel tours if it is unsafe to travel, this is due to the fact that many customers are on tight schedules, especially those that book half-day trips like Green Island. Therefore these customers are still looking to get out on the reef, even if the conditions may not be at their best. They said they try to be upfront and honest with customers at check-in regarding the conditions and likelihood of seasickness and provide you with free seasickness tablets onboard to help with this. There is free tap water onboard the boat, which the crew offers out in cups and a water fountain on the island, so sorry that this wasn't brought to your attention and that you felt that buying a bottle of water was your only option. Sadly when the weather is bad, the water can become slightly clouded which does make it harder to see the coral and fish. Sorry to hear that the conditions meant that customers were still unwell and there was water on onboard, this doesn't sound like an enjoyable experience. Your original booking was for snorkelling on Green Island, sorry if you looked at the conditions for the day and decided to opt for a Glass Bottom Boat instead as it doesn't sound like this added to your experience. The operator also explained that there are external glass-bottom boat tours available on the island which you may have purchased while there, if so we can't comment on that.
Operators are always happy to make amendments to bookings, especially when the weather is bad. So it is always best to get in touch if you can see the weather conditions will not be ideal a few days before your trip, you can then usually freely reschedule so that your trip is as enjoyable as possible. Sadly we didn't hear from you on this occasion, so it would be a good idea to keep this in mind for any future tours that you join as rescheduling and cancelling tours are seen as being very different.Here at Everything Travel we want out customers to receive a great service and have the best experiences, sadly on this occasion, you have not received this on your trip to Green Island. Therefore we would love to offer you a $50 gift voucher to use on another activity on our site. So hopefully you can get out on an experience and have another memorable day, but for all the right reasons! Please get in touch if you wish to redeem this.Once again we thank you for your feedback, we really appreciate it.
Everything Travel
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I had done all my research and knew what to do for months the only thing was I forgot to book it. So last minute I booked with Everything Australia and the lovely Shelley go us 2 tickets to Green Island half day boat tour with glass bottom boat without any hassle at all. Definitely would use Everything Australia again on our next adventure.
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What a great day on Green Island so many things to do it was one of our best experiences to date.
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The whole experience was memorable and very enjoyable. Professionalism of the staff was beyond the best in the world.
Everything was great at a reasonable price
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Just great. Wish them well
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Yes indeed
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Great experience. Very friendly, knowledgeable, helpful staff
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The trip to Green Island was very enjoyable: the time spent was well calculated
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Just what we needed to get an idea of the Great Barrier Reef
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Everything worked well on the trip.Timekeeping was just as planned and everyone was well aware not to be late back to the boat.
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Nous sommes passés par Everything Cairns pour une excursion "bateau à fond de verre" et "snorkeling" pour une partie de notre groupe. Il n'était pas écrit dans le descriptif que ce bateau à fond de verre n'était en fait qu'une partie de l'excursion, qui ne dure qu'une demi-heure. De même, le snorkeling n'est pas en pleine mer et n'est pas surveillé, les combinaisons ne sont pas fournies, il faut payer un supplément pour cela, et la durée possible de snorkeling n'est également que de 45 minutes, le temps de rejoindre la plage, de s'équiper, etc. Du coup, j'ai trouvé que la traversée vers Green Island était vraiment longue en comparaison du temps consacré à la partie "intéressante" de l'excursion. Néanmoins, je referais sans hésiter cette excursion avec le bateau à fond de verre, la conductrice était passionnante et passionnée et les fonds marins splendides !
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Very well organised trip from start to finish with the staff being very friendly and helpful. I’d recommend the glass bottom boat while on the island as the fish were plentiful and the guide excellent. Would recommend this to all groups visiting Cairns.
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Perfect day out and great value
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Really easy to use the website. Detailed info included with tickets.
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Lovely few hours on Green Island. Food options at resort are fairly average and expensive. The cruise operators themselves were first class. Super friendly and helpful and craft are in very good condition. Worth the money.
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Staff and service are really good here! Thank you!
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Easy to purchase and the price is very reasonable!
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Everything was exactly as described with quality staff and equipment.
You just have to do a tour like this if you have travelled this far. I am not good on boats, but the travel time at 50 minutes meant I could survive OK.
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The staff were very nice and helpful to me and my mum and I would definitely go again but this time for a much longer time.
Cheers!
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The price is a little expensive for a short time on green island but I still enjoyed the trip
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It was cancelled because they were full at the time we wanted to go. We were on a cruise ship so were time limited. No fault of the Company.
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Great
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What service? I did not get any instruction on how to use snorkelling gear & the flippers i was given were way too big & didn't stay on for long.
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Reply from Everything Travel Group
Hi Lyn,
Thank you for your feedback, we're so sorry to hear this was the case. The Reef Rocket trip is one of our most popular and usually has glowing reviews, so it's disappointing to hear that this wasn't your experience. We hope you managed to enjoy the beauty of Green Island nonetheless and will be sure to pass on your feedback to the operator. Please don't hesitate to get in touch with us if you go back to Cairns. We'd love the opportunity to book you onto another reef trip and put your snorkeling experience right! Warm regards, Sally
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Easy to book on line when travelling with a caravan.
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Excellent customer service was looked after very well.
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Well orgaNised tour, need more time to spend in island
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Ride to Green Island was a little nauseous so bring anti-nausea medication. Green Island itself seemed nice but very commercial
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The island was nice. The glass bottom boat wasn't at miraculous as I was expecting, but that was probably due to choppy weather conditions. Maybe cleaner windows.
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The whole tour was underwhelming, we didn't really have enough time for snorkelling and this was not highlighted when we booked. Green Island was overpopulated with tourists and was too commercialised. The sanctity of the Reef was advertised everywhere but the reality was that with so many boats and people the Reef was over exploited! Advice to future travellers... look for a more secluded experience rather than this the tourist trap.
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While the operator was efficient the destination was diappointing!
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Online booking was no problem.
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Friendly, professional and committed to making sure everyone had a great time
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Felt safe and cared for
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Easy and efficient.
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Outstanding snorkelling. Much better than anticipated, and I am an experienced around the world snorkeller who has previously spent a week living on a remote reef island.
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Don't become shop blind. Every now and then put yourself in a mental position of someone who has never been in Cairns or your cruiseand has no idea of what to expect. Can they find you easily? Are they clear on where they are meant to be?
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Staff on Reef Rocket were great particularly Brody. I felt I was in a cattle crush while waiting for the glass bottomed boat . We had to do quite a lot of waiting to get on the Rocket at both boardings most of it due to lateness of the boat.
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Good
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Good mate!
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Booked all my Cairns adventures through Everything Travel Group due to value for money. Best decision ever. The tours were awesome. You have a customer for life.!!!
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Exceptional customer service by Reef Rocket's Captain. Green Island is beautiful and great snorkelling under the wharf.
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easy and fast to get the day going
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wish we had have listenedn to the advise and booked a full day.
Everything Travel Group Review
Green Island is the perfect location for those who prefer to be land based rather than doing an outer reef trip where you spend the entire day on a boat. After a quick 45 minute boat ride from Cairns you have 2 hours to spend on Green Island either relaxing on the beach, snorkelling or taking part in one of the many optional activities. You can also fly over to Green Island on board a Seaplane
Suggestions: If you have a full day available then book the Full Day Big Cat tour to Green Island.
Value for Money
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Latest Questions about Green Island Half Day Reef Cruise - Reef Rocket
Hi myself and my daughter are coming to cairns on 4 th August and are interested in the half day cruise with the glass bottom boat ride and I would like to know about the underwater vessel to see the reef . We do not snorkel . We are arriving in cairns at 8 am until 5 pm with the carnival splendour cruise ship.
My daughter is 14 so has child rate . I did the half day green island eco tour with my husband last October and just walked to the jetty from cairns terminal .Recommendations please
what time does this trip leave?
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Thank you for your questions about the half day Green Island tour- the departure times are either 9am or 1pm.
I would like to book 5 adults and 3 kids. Kids are 4, 3 and 3 years. Is that ok? Do they all fit under the kids price?
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Children under 4 years are free of charge.
Hi, I have an international number so it is expensive to call. I just wanted to reconfirm my booking through email.
Thank You.
Hi, do you pick up from cruise ships? If not where do we go
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They do not collect from the cruise ship dock, you would need to make your way to the Reef Fleet Terminal to board the boat. But they do half-day tours with a later departure, so depending on when your cruise ship was arriving, you should be able to join a trip!
Is it easy to board boat and glass bottom boat.? Can I take my walking aid on main boat.
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It is fairly easy to board the boat, but you may have issues with getting on board the glass bottom boat as this is loaded from the back of the first boat. You would require some mobility to step over the small gap between boats and then to get to a seat. You could take a walking aid on to the main boat, but there wouldn't be much room or any use for it on the glass bottom boat. But you can certainly take one with you for your time on Green Island.
Does the glass bottom boat tour take place during the two hours on Green Island? Do we have to book the trip or can we just arrive there in the morning?
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The glass bottom boat tour would take place in this time, so you would have a 30 minute tour and then the rest of the time to explore the Island. I would recommend booking ahead for your preferred date and time, as this is a popular trip and does book up in advance.
Is pick-up available on afternoon half-day tour on 11Dec to cruise liner dock?
Is this pram friendly
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Hi there, yes this boat is pram friendly. The beach areas are not practical for prams, however, there are boardwalks and pathways throughout the island that are suitable.
Hi there
Is the snorkeling equipment included
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Can a 20 weeks pregnant woman take this tour ?
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Heya, Ultimately it is down to you to decide, but yes this tour will accept pregnant ladies on the ferry.
I am traveling with Carnival Cruises, how can I get from the cruise to your tour?
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Hi Janette, Carnival cruises dock at Yorkeys Knob which is about a 40 minute drive to Cairns. You can get transfers though from Yorkeys Knob Boats Club at 8.00am for the 9.00am departure, 10.10am for the 11am departure and 12.10pm for the 1.00pm departure. One way is $11 or it's $22 for return transfers
Hi, we will be coming to Cairns in May on a cruise ship. We are travelling in a group of 15. Do you do a group package price?
How long is the glass bottom boat ride around the Island?
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Heya, The glass bottom boat ride is approximately 20 - 30 minutes. Kind regards, Alicia
Dear Sirs,
We are looking for a trip to Great Barrier Reef from Cairns with pickup from the Cruise Ship Terminal on 18th of Feb. 2018. We have a party of 5 - 4 adults and 1 12 year old. We would like to have both snorkel for 4 of the members and submersible for all.
Our ship is the Radiance of the Seas. It docks at 7:00am and sails at 5:00pm. We would be able to leave at 7:30am with a return around 3:30pm to 4:00pm. All passengers must be on board 30 minutes prior to sailing at 5pm.
would there be parking close by?
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Hi Robyn! Absolutely, just next to the reef fleet terminal there is parking for $1.20 an hour. Also just across from the cruise liner terminal, there's a car park with $3 all day parking and it's just a 10 minute walk from the reef fleet terminal. Warm Regards, Sally
Do you pick up from Cairns Sunland Leisure Park at Manoora?
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Yes you can get picked up from Cairns Sunland Leisure Park before your Green island tour. Just be sure you choose 'Cairns hotel transfers' in the optional extras in the booking page and we will arrange a pick up for you.
Is this cruise and the glass bottom boat suitable for a three year old? If so, do I need to book a ticket for her?
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Yes your 3 year old can certainly do the cruise over the Green Island and also the glass bottom boat. Kids under 4 years of age travel for free so you don't need to pay for a ticket for her, just book for any adults or older kids and mention in the 'additional information' field in the booking page that you have a 3 year old with you and we will add to your booking.
Hi I was wondering if you could tell me how long it takes to get from Cairns to Yorky's knob ? If I were to take the 1pm green Island cruise would i get back to the ship at Yorkys Knob in time it leaves at 6pm so I need to be back by 5:45pm
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The drive from Yorkey's Knob to Cairns marina is about 20 minutes. The 1pm Green Island half day trip returns to Cairns marina by 5pm so you will have time to grab a taxi back to Yorkey's Knob before your boat departs.
How much is the semi-sub tour, and can you combine it with the glass bottom boat tour?
Thanks
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The Green Island semi sub tour is $20 for adults and $10 for kids. You can book this once you arrive on Green Island from Cairns as there are trips departing every hour. The semi sub tour and glass bottom boat tour are on different boats but there is plenty of time to do both while on Green Island.
Hi, just wondering about pricing for a 3 year old child to do the semi-submerged tour? Also could we do the semi-sub tour instead of the glass bottom boat tour? Thanks
is snorkeling included in the price?
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Hi Ryleah. Yes snorkelling is included in the price of the Green Island half day or full day tours. Or if you prefer you can do the Glass Bottom Boat tour instead or as well!
My husband and I are seniors/pensioners and would like to go on a glass bottom boat and see sea life and a cruise as well. We would be staying in a nearby hotel on 21 Apr 2013. How long would this last and how much discounts are seniors given.
Thank you.
Seema
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Hi Seema,
I'm sorry there are no discounts for seniors.
The half day cruise departs at 9am and 1pm and lasts 4 hours. It's a great trip, nice and relaxing with plenty of opportunity to see sea life.
We will be on a cruise and only in Cairns this trip for a short time unlike our last trip to Cairns when we spent 4 days on a reef tour. Could you tell me if you have any pick up service at the cruise ship port Celebrity Millennium arriving Nov 28th? If not will be be able to get a taxi from your Marina when we return at the end of the day. Please advise.
Thank You,
Karen
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Hi Karen,
Great to see you are coming back to Cairns. I'm almost certain your boat will be docking at Trinity Inlet which is a 5 min walk to the Reef Fleet Terminal where the Reef Rocket Boat departs from. The only other option would be if the Cruise Ship is docking at Yorkeys Knob Beach and ruining people in small boats to and from the shore. If this is the case you would need to get a taxi to and from Yorkeys Knob to the Reef Fleet Terminal (20 min ride). There is a large Yacht Club at this point where you can request they call you a taxi, if there are not already taxi's waiting.
Regards,
Nigel
Hi just wondering if we can book it when we get to Cains? Also how many people in the submarine?
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Hi Angela, yes you certainly can book the Green Island Reef Rocket cruise once you arrive in Cairns however bear in mind that activities do book out days, sometimes weeks in advance and therefore your desired days of travel may not be available once you get there.
IS THIS SUITABLE FOR WHEELCHAIR
OR WALKER -LADY HAS CEREBRAL
PALSY-WANTS TO EXPERIENCE GLASS
BOTTOM BOAT VIEWING FISH & CORAL.
IS IT A ROUGH VOYAGE
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Hi Deseree, yes Reef Rocket does cater for wheel chair access but this is limited. Passengers must have some mobility and/or the presence of a carer who can assist them. Depending on tides it may be necessary to embark/disembark from different levels on the boat. Coral viewing and glass bottom boat activities are subject to the weather and the extent of the passenger’s mobility and/or the presence of a carer who can assist. Please note that the toilets on the vessel are not wheelchair accessible but there are disabled toilets available on the island. Please advise at the time of booking in the 'additional information' box if you have any wheelchair bound passengers travelling. These guidelines apply to standard wheelchairs only. We are not able to accommodate electric wheelchairs on any of the vessels or coaches.
The voyage can be a little rough at times but the vessels are large enough that this is not really an issue. Complimentary Travel Calm ginger tablets are provided on board Reef Rocket. These are a natural tablet that eases travel and motion sickness for those that require it.
Good afternoon,
My wife and I are both non swimmers but would like to see some of the ocean delights.
What is the cost for an adult to do the half day tour with glass bottom boat and semi-submersible viewing? (no snorkelling). We will be staying at Lake Placid caravan Park, are transfers available and if yes, at what additional cost? We've heard that the coral in this area is dead, are we likely to see any coral?
Many thanks
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Hi Trevor and Maxine, to do the half day reef tour with glass bottom boat the price is $79 per person. Transfers are available at an additional $16 per person from Cairns. If you want to do the semi submersible viewing you can book this on the day for an additional $20. The coral in Green Island is alive but not as abundant as the outer reef. If you are wanting to see more coral/wildlife you would be better opting for an outer reef boat day trip. These trips can be found on our site under the category "Great Barrier Reef."
I will be arriving in Yorkey's Knob on Tues 3rd April on the Pacific Dawn. I am travelling in a group of 16 people & I believe most of us are interested in the Half Day Green Island Reef Cruise. I'm not sure how we would get to the Cairns Marina from the ship & even if we would make it in time as the ship is in Port from 9am - 6pm. Can you please advise if it would be possible for us to do this excursion. It sounds great !!
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Hi Helen. You wouldn't be able to make the morning Green Island half day tour with Reef Rocket as this departs from Cairns marina at 9am however you could book the 1pm departure (12.30pm check in). This returns to the Cairns marina by 5pm. The Cairns marina is located about 20 minutes drive from Yorkey's Knob so I don't know if your cruise ship has organised transfers into to town for you? If not you could get a taxi for around $35 each way.
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93% of new customers that used Everything Cairns to provide advice and securely book their Cairns activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you had a wonderful time on Green Island! Please get in touch regarding any future holiday plans, we would be more than happy to assist you & offer you a repeat customer discount. All the best! :) Everything Travel Group
Posted 03-Nov-2021