Cairns Dinner Cruise
Spirit of Cairns Dinner Cruise
All prices shown in AUD$.
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Service rating:
Pretty disappointed when it allowed me to book the dinner cruise but then several days later told me it was fully booked.
Product rating:
As above issue with booking
Reply from Customer
Understand there were some challenges but it seems from previous reviews that this was a common issue over the last few months. For people who may book reasonably last minute this sort of booking system means people will book thinking they have something organised to a week later finding out it is now not available. In that week they may miss out on other activities because they thought they were going on your cruise and the other places booked out in the meantime. Either your system needs attention to prevent overbooking or it is a concious decision by the company to potentially protect against cancellations and that is pretty poor for your potential customers. This was our 1st weekend free of our kids and we were really looking forward to the dinner cruise only to be deflated when it was cancelled.
Reply from Everything Travel Group
Hi Lance. Firstly, thanks for taking the time to give us this valuable feedback. We were sorry that we were unable to get you onto this trip, but with the ever changing nature of operation during what has been an incredibly disrupted year for operators, customers and agents alike there have been lapses such as this which are unfortunately often out of all parties control. We are sorry for any inconvenience or frustration this causes you and hope you were able to find a suitable alternative activity and enjoyed your time in Cairns!
Latest Questions about Cairns Dinner Cruise
Hi team, would love to book this amazing experience for my partners birthday while holidaying in beautiful Cairns for the first time - although I am allergic to seafood would their be additional menus to select from or is it all preset menus for all guests.
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I want to celebrate my 90 th birthday with The love of my life. Brain good, legs a bit wobbly.
Can I book a romantic dinner for two for the 29 th sept.?
Do you provide wheelchair access on board your cruises?
Comments
Thanks so much for your question regarding the Cairns Dinner Cruise. Unfortunately, the Spirit of Cairns vessel does not have a ramp to enable wheelchair access when boarding. In addition, the facilities onboard are accessed via a ladder so this would not be suitable for wheelchair users either. Apologies for the inconvenience.
May we possibly go on a wait list for the 7th of January Sunset Cruise Dinner? Thanks!
Are vegetarian/vegan food options available on the dinner cruise?
Comments
Thank you so much for your enquiry. Yes, we have vegetarian & vegan options available on the Spirit of Cairns Dinner Cruise.
rating
94% of new customers that used Everything Cairns to provide advice and securely book their Cairns activities have let us know they've had a good or excellent experience with us. Thank you.
Reply from Everything Travel Group
Hi Lance. Firstly, thanks for taking the time to give us this valuable feedback. We were sorry that we were unable to get you onto this trip, but with the ever changing nature of operation during what has been an incredibly disrupted year for operators, customers and agents alike there have been lapses such as this which are unfortunately often out of all parties control. We are sorry for any inconvenience or frustration this causes you and hope you were able to find a suitable alternative activity and enjoyed your time in Cairns!
Posted 29-Dec-2020