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Reef Boat Day Trip - Reef Quest

Reef Quest Premium Day Tour from Cairns

Genuine Customer Reviews powered by Feefo

Service rating:

Straight forward to book and clear communications

Product rating:

Easy to purchase and clear communications

Reviewed 16-Jan-2021

Reply from Everything Travel Group

Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We are glad that you had a great time in Cairns & we hope to see you here soon again. All the best!

Posted 12-Oct-2021

Service rating:

Excellent Service. We would recommend.

Product rating:

Excellent Service. We would recommend.

Reviewed 02-Jan-2020

Reply from Everything Travel Group

Thank you so much for your feedback. We really appreciate you taking the time to tell us about your great experience. We hope you had an amazing time in Australia!

Posted 05-Jan-2020

Service rating:

Chat operator was so helpful.

Product rating:

Safety induction was too long, considering a video was shown first, outlaying the same things. Snorkelling induction should be done on the way out to the reef, rather than when you arrive there. Outside inductions on all deck levels would be great, so people can enjoy the fresh air. It got quite confining all being inside on the bottom deck for both inductions. Apart from that, the day was fabulous. Great job done by all the crew

Reviewed 01-Jan-2018

Service rating:

Very easy to book the cruise

Product rating:

A very professional company. A well organised day

Reviewed 15-Jul-2016

Service rating:

Booking went smoothly.

Product rating:

Great crew and a very fun, easy day seeing the Great Barrier Reef and snorkeling.

Reviewed 14-Jul-2016

Service rating:

i think you should include all the fees for the trip in your price instead of being required to
Pay more once I get there.

Product rating:

There were a lot of extra fees for this trip that weren't made clear even on the boat.

Reviewed 14-Jul-2016

Reply from Everything Travel Group

Hi Teri,

Thank you for your feedback. Having looked over your bookings I can see that all additional costs were detailed on your tickets.  The fees such as Insurance Levy for the Rafting and Environmental Management Charges for the Reef can only be paid on the day but this is detailed on the product listings and your tickets.

The prices advertised on our website are inclusive of the levies.

I hope you enjoyed your activities and time in Australia.

Kind Regards
Alex Roberts

Posted 15-Jul-2016

Service rating:

Well prepared and excellent services and facilities!

Product rating:

Very reasonable price of the products!

Reviewed 30-Mar-2016

Latest Questions about Reef Boat Day Trip - Reef Quest

How far in advance should I book?
Please confirm pricing including all fees for a certified 3-dive [one day]
What marina in cairns do you depart from? Need to know to book hotel.
Thanks

Comments

Heya, I would recommend booking as soon as possible, this is a very popular trip and often gets booked up. The price for the cruise and 3 certified dives is $290. Please see the prices tab. This boat departs from the reef fleet terminal.

Comment by: Alicia on 5th Aug 17 at 12:56

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Hi
how far ahead should I book my snorkelling tour?
Is it $315 for 2 pax? Or that deal is only available for diving tours?
Thanks :)

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Hi There
We will be docking on Sea Princess cruise 14/12 and would like to do your special day tour with you on 15/12. Are you able to confirm time you return to port as we may be cutting it a bit fine to get back to the ship if you come in after 5pm. Ship sails at 6pm

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Is there Wi-Fi on the boat?

Comments

There isn't any wifi on board the Cairns reef boats however if you are with Telstra (telecom provider) then you will get intermittent 3G coverage while out at the Great Barrier Reef.

Comment by: Everything Travel Group (Callum) on 5th Jul 16 at 17:24

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Could you please tell me , what is your cancelation policy?

Comments

The cancellation policy for all our Cairns tours and Great Barrier Reef boat cruises listed on our website is 48 hours. So as long as you give us at least 48 hours notice prior to your tour or boat departing then we can reschedule free of charge or issue you a full refund. The only boats that require more notice are the 5-7 day live aboard reef boats.

Comment by: Everything Travel Group (Callum) on 19th Jun 16 at 13:24

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Hi, we would be interested for the dive intro, not being certified divers. How long lasts a dive when we get the intro? If we take 2 or 3 dives the same day, do the following last longer? Your day trip claims 2 dive locations but offer up to 3 dives. Does this mean that we dive twice at the same place? If we take the dive intro, is it possible to snorkel after the dive? What are the differences between this offer and the one on the Sea Quest? Are we going to the same locations? Thank you.

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