Frequently Asked Questions

If there's a question that we haven't answered please  and we'll be sure to get back to you promptly with an informed response. If we don't know the answer then we'll be sure to at least make our email entertaining!

Our Beautiful Country

1. How safe is Australia?
2. How hot does it get in the summer?
3. What time is it in Australia?
4. What size is Australia?
5. What is the population of Australia?
6. What is the population of Cairns?

Visiting Australia

1. Do I need a passport or visa to enter Australia?
2. What about Driving in Australia?
3. Are there any banks?
4. Will my electrical appliances work?
5. Where are the foreign exchange offices?
6. How much is a cup of coffee / breakfast / dinner?
7. What is the currency?
8. Is the water safe to drink?
9. What is the minimum drinking age?
10. Is there any departure tax when leaving Cairns?
11. Are there any Supermarkets?

Visiting Cairns

1. What Great Barrier Reef trip is the best for me?
2. What type of weather can I expect?
3. How much does it cost to stay in Cairns?
4. Is there much accommodation / should I book in advance?
5. Are there any good restaurants?
6. Is there much nightlife?
7. Do shops / activities close at the weekends?
8. What is the shopping like?
9. Are there any internet cafes?
10. What clothes should I take?
11. When is the best time to visit Cairns?
12. Is there any public transport? Do I need to hire a car?

    No, you don't really need to hire a car. There is a lot of public transport and plenty of taxis in Cairns that you can hail from the roadside or book over the phone. Cairns is a very small, compact town with most things only a short walk away.

    If you need to get out of town (ie to the airport, or maybe your hotel is a few km out of the centre), there are a several buses called the Sun Bus, they cost around AUD$3 and operate at least once every hour back and forth from around 7am – 11 pm.  Many hotels and Hostels offer a free shuttle to and from town.

    If you really want a car then there are dozens of hire car companies in town. They are all very competitive so shop around.  If you want to do the big drive down south then there are some great deals on camper vans.

13. How far away is the airport?
14. Are there many petrol stations?
15. Do the activities operate all year round?
16. Is there a casino in Cairns?
17. Which Cairns and Great Barrier Reef tours depart in the afternoon?
18. Can you drive to Cape Tribulation from Cairns?
19. Things to do in Cairns at night.
20. Are there any bus transfers from Cairns to Port Douglas?

Bookings

1. Why should I book before I arrive in Cairns?
2. Once I have received my E-ticket will my trip definitely go ahead?
3. What happens if it’s bad weather?
4. Is there a booking fee?
5. Can I change my booking?
6. Can I cancel my booking?
7. What happens if I lose my ticket?
8. Is it cheaper if i book direct?