Frequently Asked Questions
If there's a question that we haven't answered please contact us or email us at and we'll be sure to get back to you promptly with an informed response. If we don't know the answer then we'll be sure to at least make our email entertaining!
Our Beautiful Country
- How safe is Australia?
- How hot does it get in the summer?
- What time is it in Australia?
- What size is Australia?
- What is the population of Australia?
- What is the population of Cairns?
Visiting Australia
- Do I need a passport or visa to enter Australia?
- What about Driving in Australia?
- Are there any banks?
- Will my electrical appliances work?
- Where are the foreign exchange offices?
- How much is a cup of coffee / breakfast / dinner?
- What is the currency?
- Is the water safe to drink?
- What is the minimum drinking age?
- Is there any departure tax when leaving Cairns?
- Are there any Supermarkets?
Visiting Cairns
- What Great Barrier Reef trip is the best for me?
- What type of weather can I expect?
- How much does it cost to stay in Cairns?
- Is there much accommodation / should I book in advance?
- Are there any good restaurants?
- Is there much nightlife?
- Do shops / activities close at the weekends?
- What is the shopping like?
- Are there any internet cafes?
- What clothes should I take?
- When is the best time to visit Cairns?
- Is there any public transport? Do I need to hire a car?
- How far away is the airport?
- Are there many petrol stations?
- Do the activities operate all year round?
- Is there a casino in Cairns?
- Which Cairns and Great Barrier Reef tours depart in the afternoon?
- Can you drive to Cape Tribulation from Cairns?
- Things to do in Cairns at night.
- Are there any bus transfers from Cairns to Port Douglas?
Bookings
- Why should I book before I arrive in Cairns?
- Once I have received my E-ticket will my trip definitely go ahead?
- What happens if it’s bad weather?
- Is there a booking fee?
- Can I change my booking?
Activities can be rescheduled provided you give at least 24 hours notice and if consent is given by the activity company. You can re-schedule by calling the respective company directly using the phone number provided on your e-ticket. If you are changing a booking several weeks or months in advance you can simply email or call us and we'll be happy to sort it out for you.
- Can I cancel my booking?
- What happens if I lose my ticket?
- Is it cheaper if i book direct?
